Monday, August 8, 2011

One Day Without Streamyx

My streamyx was down on 6 Aug noon. When streamyx was line down, I would say very 'kan koh' or difficult. There were few emails that I need to reply but can't do anything. There was this flight that I would like to book but could not do anything....There was few uploads that my hubby would like to do but could not do anything...For the rest of the day, I would try to turn on my modem and hope for miracle but nothing happened...Suddenly I became a switching lady. When I called up TM service line, the auto answering machine would keep on asking me to wait as all the customer service officers were busy. So, I held on for 10 minutes then stopped. Repeated the process for 3 times and finally gave up. That night my hubby was so 'pekchit' or desperate and decided to turn his Blackberry into a modem but his Curve did not have 3G, a few images took him 2 hours to upload...A used to be 10 minutes job taking up so much extra time...

I waited on the next afternoon to call. This time, the called got through immediately. But as soon as I had finsihed on the fault reporting. Was told they needed at least 24 hours to restore the line. So, I was very 'am tui' or upset as due to the inefficiency of TM "100" helpline, I got to wait for one more day...

So, Sunday evening I could no longer take it anymore. I told my hubby I got to find the backup internet service and wanted to buy a prepaid mobile broadband. We went to Tesco Seremban to shop for one. After asking around for the charges and the services, I decided to take up U-Mobile even though this was not a popular mobile service provider in Seremban. I would have taken up Digi if only my house got the line signal. But recently Digi line was not stable in my house. outside was fine though. I did not have any intention to donate my blood to mosquito though...

But to register a line needed 2 hours or so, while waiting my hubby brought me to New Town Coffee so that we could clear up our emails. Suddenly I realized I was kind of addicted to internet services, it has become as important as a mobile phone though lower priority. I had been relied on the internet to get most of my info and staying connected to my distance friends. When it was out for a while, I had problem adjusting to it. I had just added to one more attachment in my life...

Luckily things were back to normal now. My stremyx is back and I still got 29 days of U-Mobile service. From this experience, I learnt 2 things. First, there is one new area of me that I have to learn how to let go...Second, sometimes bad luck may not be bad after all. Without Streamyx had forced me to explore other options of internet. And I found out that mobile broadband was equally good or even slightly better than streamyx...A blessing in disguise.


KF
Wrote on 8 Aug 2011